Trustloop automates how enterprises collect, analyze, and act on client feedback — turning every engagement into a signal for growth, retention, and reputation.
Most B2B organizations have no repeatable process for collecting client feedback. Surveys get ignored, reviews go unasked, and dissatisfied clients churn quietly — while potential advocates never get the nudge to speak up.
For enterprises in public sector, utilities, and financial services, the stakes are especially high. A single reference account can unlock a procurement cycle. An unaddressed complaint can cost a renewal.
Ad-hoc emails and spreadsheets miss the window when clients are most willing to respond.
Even when feedback comes in, teams lack the tools to surface patterns and act fast.
Public sector and regulated industries need data handling that meets strict security standards.
Glowing client testimonials never make it to the platforms where new buyers are looking.
Sync with your CRM, ServiceNow, or project tools. Trustloop knows when milestones happen — and triggers feedback at the right moment.
Multi-channel requests go out via email, SMS, or in-app — personalized by client, project stage, and engagement type.
Every response is analyzed for sentiment, themes, and urgency. Risks are flagged. Promoters are identified. No manual reading required.
Route positive feedback to review platforms, arm your team with testimonials, and close the loop on critical issues — automatically.
Send surveys automatically when a project closes, a ticket resolves, or a contract renews. No manual scheduling — ever.
NPS, CSAT, CES, open text, star ratings, and more. Mix and match by client segment or engagement type.
FlexibleSurface what clients are actually saying at scale — not just scores. Understand patterns across accounts, industries, and time periods.
SOC 2 Type II certified. GDPR-compliant data handling. Built for regulated environments including public sector and healthcare.
SOC 2 Type IIAutomatically route satisfied clients to Google, G2, Clutch, or your own website. Convert promoters into public advocates with one click.
Connects with Salesforce, HubSpot, ServiceNow, Jira, Slack, and Teams. Feedback flows where your team already works.
Detractors get escalated to the right team within minutes. No feedback falls through. Every risk is owned and tracked to resolution.
Real-time visibility into NPS trends, response rates, account health scores, and rep-level performance — all in one view.
Deploy under your own brand. Custom domains, colors, and survey templates that look like you built it — because you did.
Coming SoonTrustloop is designed for organizations with complex client relationships — not one-time transactions.
Collect post-project feedback on managed services, staffing, and IT implementations. Build a verified performance record for future procurement bids and contract renewals.
Capture CSAT at every sprint, release, and go-live. Use real-time sentiment to catch at-risk accounts before they escalate — and turn happy clients into case studies.
Gather feedback on data migrations, compliance implementations, and infrastructure projects — with audit trails and data handling your clients' compliance teams will approve.
Trustloop lives where your team already works — no new system to learn.
No per-response fees. No surprise overages. Pay for the relationships you manage.
For teams starting to systematize client feedback.
For growing service organizations managing multiple accounts.
For organizations with large client bases or compliance requirements.
Trustloop is in early access. Join the waitlist and get 3 months free when we launch.
Join the WaitlistNo commitment. No credit card.